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7 Habits of Highly Effective Projects – Habit 7 “Continuous Improvement”

by Chris Bell   |   July 14, 2020

Best-in-class owners never stop improving and innovating.

Continuous improvement is vital to every company’s success, regardless of the size or market sector.

Once they’ve automated processes using a construction program management software to improve collaboration, efficiency, and productivity (Habits outlined prior to #7), top owners use all the data gathered and sorted to identify bottlenecks and continually improve processes.

One of the most reliable ways to make sure your company is continuously improving is to apply Six Sigma’s DMAIC approach. DMAIC, which stands for Define, Measure, Analyze, Improve, and Control, is a data-driven improvement cycle used for improving, optimizing, and stabilizing business processes and designs.

Here’s a summary of the five-step DMAIC approach:

  • Define the business problem, goal, potential resources, project scope, and high-level project timeline.
  • Measure current process performance baselines and identify where you are compared to where you want to be.
  • Analyze, validate, and prioritize select root problem causes identified in the measurement step.
  • Improve by identifying, testing, and implementing a solution to the problem and create and deploy a detailed implementation plan.
  • Control or monitor the improvements to ensure continued and sustainable success.

The University of Southern California Capital Construction & Facilities Management Services group used the DMAIC approach, along with a construction program management software, to manage its rapidly growing capital construction program. The group adopted an integrated capital program management solution and realized impressive improvements.

Project managers were able to triple their productivity—on average, they were each manually managing around $3 million. By relentlessly improving with a firm commitment to process enhancements, each project manager now manages on average over $10 million. You can make comparable improvements as well with help from technology, like a construction program management software (see Habit #3), and a focus on continuous improvement.

Capital Improvement Program Health Check

Key Topics Covered: Capital Improvement Program, Capital Program, Construction Project Management, Owners in construction

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About the Author

Chris Bell
Vice President, Marketing

Chris Bell serves as the Vice President of Marketing leading all aspects of marketing including market strategy, product marketing, demand generation, CRM, brand strategy, public relations, and social media.

Throughout his 20+ year career, Chris has leveraged a unique blend of backgrounds from the engineering & construction industry, project & program management, and software industry to position tech companies for growth. He most recently served as Chief Marketing Officer at ARES Project Management and Active Risk. He also served as VP of Product Strategy & Management at Deltek and key marketing roles at Oracle | Primavera and AECOM.

Chris holds a Bachelor of Science degree from Mansfield University, a PMP from Boston University, and PM Leadership from Construction Industry Institute.

Connect with Chris on LinkedIn.