Client Support

A positive customer experience is at the heart of everything we do at e-Builder. At the core of that experience is your ability to receive support you can count on. As such, we consistently provide superior product knowledge and technical skills, ensuring the success of your operation by immediately identifying and resolving issues.

Technical Support is provided Monday-Thursday from 8:00 am to 7:00 pm ET, and Friday from 8:00 a.m. to 6:00 p.m. ET. You can contact our Support Team via phone, email, or our website.

As part of our standard service, we offer After Hours Technical Support for assistance with any urgent issues.