Professional Services Business Analyst

At e-Builder we are currently experiencing phenomenal growth and continue to grow in size and revenue each year. We are immediately looking for several overachievers to join our Professional Services team as a Business Analyst.

Job Overview: Responsible for the successful implementation and training of our clients utilizing e-Builder. This includes involvement in all phases of project planning from pre-sales to post-implementation support as required. Position requires strong process and consultative customer focus and ability to implement multiple projects simultaneously.

Job Duties/Accountabilities of Position

• Analyze client business process/requirements and develop corresponding process and data flows.
• Perform gap analysis activities to identify and document any possible requirement gaps.
• Provide creative solutions to ambiguous business problems.
• Develop client materials and deliver training required for each client implementation.
• Configure data and business rules for new/existing implementations.
• Assist with testing strategies, conditions and evaluation of expected results.
• Deliver meeting minutes, status reports, and post-project evaluations as required.
• Recommend and implement process improvements.
• Offer in-depth line of questioning to uncover barriers, resistance and overall software usage.
• Use diplomacy to communicate positively information that may be disagreed with or undesirable.
• Must be willing to travel up to 75% of the time if required.
• All other duties as assigned.

Attributes/Skills Required

• Passionate direct contributor to a winning team.
• Customer focused and vigilant follow through on commitments.
• Excellent interpersonal and influence skills to achieve successful results working closely with internal and external customers.
• Ability to write business and system requirements documents that convey complex analysis and solutions clearly and concisely.
• Ability to effectively present information to customers, strategic business partners, and company management.
• Ability to read, analyze, and interpret complex technical documents, diagrams, data models, and process documents.
• Proficient experience with MS Office Suite, Visio, SQL, and web technologies
• Ability to work independently and learn quickly.
• Ability to work in a fast paced environment with limited or no supervision.

Experience/Education Required

• 3+ years construction administration experience in roles such as project management, project coordination, cost control or project engineering or 3+ years Business Analyst in a consultative role in an implementation services environment.
• 3+ years external client facing experience.

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